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Frequently Asked Questions
FAQ
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This FAQ hub collects verified answers to the questions renters ask most about Exhibit On Superior — covering apartments and floor plans, pricing and fees, amenities, pet policy, the River North neighborhood, and how to tour and apply — each linking to a detail page with more depth.
Location & Contact
Contact Us →Where is Exhibit On Superior located?
Exhibit On Superior is located at 165 W Superior St, Chicago, IL 60654 in the River North area.
What is the phone number for Exhibit On Superior?
The phone number is 312-450-0635.
What is the email for Exhibit On Superior?
The contact email is exhibit@highlandptrs.com.
Who manages Exhibit On Superior?
The community is professionally managed on site; contact the leasing office at exhibit@highlandptrs.com or 312-450-0635.
Apartments & Floor Plans
Apartment Guide →What apartment sizes are available?
The community offers studio, convertible, one, two, and three-bedroom apartment homes from about 448 to 1,528 square feet across floors 2–34.
Do apartments have in-unit laundry?
Yes. In-home washer/dryers are a standard apartment feature.
What finishes do apartments have?
Homes feature driftwood plank floors, quartz countertops, tiled backsplashes, stainless-steel appliances, floor-to-ceiling windows, and private balconies in nearly every home.
What is the largest apartment?
A three-bedroom, three-bath residence of 1,528 square feet on the penthouse-level floors 30–34.
Are furnished apartments available?
No. Apartments are offered unfurnished only.
Pricing & Fees
Fees & Leasing Costs →How do I check current pricing and availability?
The Available Units page lists every available residence with live rent, photos, and move-in dates synced from the leasing system.
Full answer → (How do I check current pricing and availability?)
What monthly fees are charged beyond rent?
Budget for rent, the $95–$195/month Utility & Service Amenity fee, separately billed ComEd electricity, and internet. New-lease Zentro internet: $75/month studios/convertibles, $85/month one-bedrooms, $95/month two-/three-bedrooms. Existing leases: $75/month standard; documented service-cost price matching may reduce it, with a $45/month minimum. Zentro cannot be opted out of; move-ins on or after September 15, 2026 pay at move-in, and existing-resident billing begins December 1, 2026. Add renters insurance and any chosen parking or storage.
Are utilities included?
The monthly Utility & Service Amenity fee covers water, sewer, trash, heat, A/C, and natural gas for cooking and the dryer; electricity is billed directly by ComEd.
How much does internet cost?
Zentro internet is active at Exhibit, with 2 Gig symmetrical download and upload delivered through a hot jack in each apartment. Residents bring their own Wi-Fi router. For new leases, internet costs $75/month for studios and convertibles, $85/month for one-bedrooms, and $95/month for two- and three-bedrooms. For existing leases, the standard charge is $75/month; it may be reduced to match the resident's documented existing service cost, with a $45/month minimum. Residents cannot opt out of Zentro internet or its applicable charge. Outside internet providers no longer have access to the building infrastructure because their contracts have expired. New residents who move in on or after September 15, 2026 begin paying for Zentro internet when they move in. Existing residents begin paying for Zentro internet on December 1, 2026.
Does Exhibit offer move-in specials?
Exhibit is not offering move-in concessions at this time — ask the leasing team about future offers.
How much is parking?
Garage parking in the attached indoor garage is $335 per month per unreserved space, subject to availability.
Amenities
Amenities →What amenities does Exhibit On Superior offer?
Amenities include a full-floor amenity deck, fitness center, 75-foot lap pool, outdoor hot tub, sauna, lounges, work and meeting rooms, music studio, dog spa, grilling stations, fire pits, and outdoor areas.
Full answer → (What amenities does Exhibit On Superior offer?)
Does Exhibit On Superior have a pool?
Yes — a 75-foot lap pool on the amenity floor, plus an outdoor hot tub and sauna.
Is there space to work from home?
Yes. Private work and meeting rooms, a tech lounge with charging stations and kitchen, a library nook, and reading alcoves.
Does Exhibit have on-site retail?
Yes. On-site retail and wellness options include fitness, food, and spa services.
Is there a 24-hour concierge?
Yes. The front desk is staffed 24 hours a day, and indoor amenities are open 24/7.
Pets
Pet Friendly →Is Exhibit On Superior pet-friendly?
Yes. Cats and dogs are welcome, with a maximum of 2 pets per apartment.
Are there pet amenities?
Yes — a doggie spa and lounge inside the building and a gated outdoor dog walk.
What are the pet fees and breed rules?
One-time non-refundable pet fee: $650 for one dog or $750 for two, $325 for cats. No pet deposit, no monthly pet rent, no weight limits. Breed restrictions apply — see a leasing consultant for details.
Neighborhood & Getting Around
Neighborhood →What neighborhood is Exhibit On Superior in?
Exhibit On Superior is in River North in Chicago.
Full answer → (What neighborhood is Exhibit On Superior in?)
How close is the CTA?
The Chicago Brown/Purple Line station (Chicago & Franklin) is about two blocks away; the Chicago Red Line station (Chicago & State) is roughly 0.3 miles.
Is Exhibit close to a grocery store?
Yes. Whole Foods (3 W Chicago Ave), Jewel-Osco (550 N State St), and Trader Joe’s (44 E Ontario St) are all within about half a mile.
Is Exhibit walkable to the Loop?
Yes — the Loop is roughly a mile south, about a 20-minute walk or one Brown Line stop.
What is nearby?
Cafes, restaurants, shops, parks, the Chicago River, West Loop, Old Town, and Fulton Market.
Touring & Applying
Application Guide →How do I schedule a tour?
Choose the residence you’re interested in on the Available Units page and use its Schedule a Tour button, email exhibit@highlandptrs.com, or call 312-450-0635.
Can I tour virtually?
Yes. The Virtual Tour page includes video and Matterport tour embeds for apartment and amenity previews.
How do I apply?
Open any available residence on the Available Units page and use its Apply Now button — each unit links directly to its own secure online application.
What credit score is required and are guarantors accepted?
A minimum credit score of 700 is required, or 600+ with a qualified co-signer. Qualified co-signers are accepted.
Full answer → (What credit score is required and are guarantors accepted?)
What lease terms are available?
12+ month lease terms are available; short-term leases are offered based on availability. Approval typically takes 1–3 business days.
Residents
Residents →Who should residents contact?
Residents can contact Exhibit On Superior at exhibit@highlandptrs.com or 312-450-0635.
Where should residents log in?
Current residents use the resident portal linked from the Residents page for payments and maintenance requests.
Didn’t find your answer? Email exhibit@highlandptrs.com or call 312-450-0635.
From the Knowledge Center
Dig Deeper in the Knowledge Center
- What are the total move-in costs at Exhibit On Superior?
- What credit score do you need to rent at Exhibit On Superior?
- What lease terms does Exhibit On Superior offer?
- What does the Utility & Service fee cover?
- Does Exhibit On Superior have pet breed or weight restrictions?
- What are the amenity hours at Exhibit On Superior?
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