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Frequently Asked Questions
FAQ
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This FAQ hub collects verified answers to the questions renters ask most about Exhibit On Superior — covering apartments and floor plans, pricing and fees, amenities, pet policy, the River North neighborhood, and how to tour and apply — each linking to a detail page with more depth.
Location & Contact
Contact Us →Where is Exhibit On Superior located?
Exhibit On Superior is located at 165 W Superior St, Chicago, IL 60654 in the River North area.
What is the phone number for Exhibit On Superior?
The phone number is 312-450-0635.
What is the email for Exhibit On Superior?
The contact email is exhibit@highlandptrs.com.
Who manages Exhibit On Superior?
The community is professionally managed on site; contact the leasing office at exhibit@highlandptrs.com or 312-450-0635.
Apartments & Floor Plans
Apartment Guide →What apartment sizes are available?
The community offers studio, convertible, one, two, and three-bedroom apartment homes from about 448 to 1,528 square feet across floors 2–34.
Do apartments have in-unit laundry?
Yes. In-home washer/dryers are a standard apartment feature.
What finishes do apartments have?
Homes feature driftwood plank floors, quartz countertops, tiled backsplashes, stainless-steel appliances, floor-to-ceiling windows, and private balconies in nearly every home.
What is the largest apartment?
A three-bedroom, three-bath residence of 1,528 square feet on the penthouse-level floors 30–34.
Are furnished apartments available?
No. Apartments are offered unfurnished only.
Pricing & Fees
Fees & Leasing Costs →How do I check current pricing and availability?
The Available Units page lists every available residence with live rent, photos, and move-in dates synced from the leasing system.
Full answer → (How do I check current pricing and availability?)
What fees are required in addition to rent?
Each unit’s listing shows its application fee. There is also a $500 non-refundable administration fee per apartment and a monthly Utility & Service Amenity fee of $95–$195 by floor plan. There is no security deposit.
Are utilities included?
The monthly Utility & Service Amenity fee covers water, sewer, trash, heat, A/C, and natural gas for cooking and the dryer; electricity is billed directly by ComEd.
Does Exhibit offer move-in specials?
Exhibit is not offering move-in concessions at this time — ask the leasing team about future offers.
How much is parking?
Garage parking in the attached indoor garage is $335 per month per unreserved space, subject to availability.
Amenities
Amenities →What amenities does Exhibit On Superior offer?
Amenities include a full-floor amenity deck, fitness center, 75-foot lap pool, outdoor hot tub, sauna, lounges, work and meeting rooms, music studio, dog spa, grilling stations, fire pits, and outdoor areas.
Full answer → (What amenities does Exhibit On Superior offer?)
Does Exhibit On Superior have a pool?
Yes — a 75-foot lap pool on the amenity floor, plus an outdoor hot tub and sauna.
Is there space to work from home?
Yes. Private work and meeting rooms, a tech lounge with charging stations and kitchen, a library nook, and reading alcoves.
Does Exhibit have on-site retail?
Yes. On-site retail and wellness options include fitness, food, and spa services.
Is there a 24-hour concierge?
Yes. The front desk is staffed 24 hours a day, and indoor amenities are open 24/7.
Pets
Pet Friendly →Is Exhibit On Superior pet-friendly?
Yes. Cats and dogs are welcome, with a maximum of 2 pets per apartment.
Are there pet amenities?
Yes — a doggie spa and lounge inside the building and a gated outdoor dog walk.
What are the pet fees and breed rules?
One-time non-refundable pet fee: $650 for one dog or $750 for two, $325 for cats. No pet deposit, no monthly pet rent, no weight limits. Breed restrictions apply — see a leasing consultant for details.
Neighborhood & Getting Around
Neighborhood →What neighborhood is Exhibit On Superior in?
Exhibit On Superior is in River North in Chicago.
Full answer → (What neighborhood is Exhibit On Superior in?)
How close is the CTA?
The Chicago Brown/Purple Line station (Chicago & Franklin) is about two blocks away; the Chicago Red Line station (Chicago & State) is roughly 0.3 miles.
Is Exhibit close to a grocery store?
Yes. Whole Foods (3 W Chicago Ave), Jewel-Osco (550 N State St), and Trader Joe’s (44 E Ontario St) are all within about half a mile.
Is Exhibit walkable to the Loop?
Yes — the Loop is roughly a mile south, about a 20-minute walk or one Brown Line stop.
What is nearby?
Cafes, restaurants, shops, parks, the Chicago River, West Loop, Old Town, and Fulton Market.
Touring & Applying
Application Guide →How do I schedule a tour?
Choose the residence you’re interested in on the Available Units page and use its Schedule a Tour button, email exhibit@highlandptrs.com, or call 312-450-0635.
Can I tour virtually?
Yes. The Virtual Tour page includes video and Matterport tour embeds for apartment and amenity previews.
How do I apply?
Open any available residence on the Available Units page and use its Apply Now button — each unit links directly to its own secure online application.
What credit score is required and are guarantors accepted?
A minimum credit score of 700 is required, or 600+ with a qualified co-signer. Qualified co-signers are accepted.
Full answer → (What credit score is required and are guarantors accepted?)
What lease terms are available?
12+ month lease terms are available; short-term leases are offered based on availability. Approval typically takes 1–3 business days.
Residents
Residents →Who should residents contact?
Residents can contact Exhibit On Superior at exhibit@highlandptrs.com or 312-450-0635.
Where should residents log in?
Current residents use the resident portal linked from the Residents page for payments and maintenance requests.
Didn’t find your answer? Email exhibit@highlandptrs.com or call 312-450-0635.
From the Knowledge Center
Dig Deeper in the Knowledge Center
- What are the total move-in costs at Exhibit On Superior?
- What credit score do you need to rent at Exhibit On Superior?
- What lease terms does Exhibit On Superior offer?
- What does the Utility & Service fee cover?
- Does Exhibit On Superior have pet breed or weight restrictions?
- What are the amenity hours at Exhibit On Superior?
Still Curious?
