How do I contact the management team at Exhibit On Superior?

The leasing office handles tours, applications, and general questions during posted hours; the front desk is staffed 24 hours.

Current residents manage rent payments and maintenance requests through the online resident portal.

Which contact to use

For tours, applications, and general leasing questions, email exhibit@highlandptrs.com or call 312-450-0635 during office hours, Monday through Saturday. For urgent maintenance, current residents call the dedicated maintenance line at 312-883-5503, while routine requests go through the resident portal linked from the Residents page.

You can also visit the on-site leasing office at 165 W Superior St, Chicago, IL 60654, open Monday through Friday 9am–6pm and Saturday 10am–5pm, closed on Sunday.

Who runs the building day to day

The 34-story tower is professionally managed by a full-time on-site team, the same team that leases apartments and supports residents once they move in. A front desk is staffed 24 hours a day for packages, guests, and building access.

Because the management team works on site rather than remotely, questions about the building, amenities, or your apartment reach people who are physically in the tower at 165 W Superior St.

Reaching the team as a prospect or resident

Prospective renters use the same phone number and email to book tours and ask about live availability, which syncs automatically from the leasing system onto the Available Units page. There is no separate call center, so the people answering are the on-site leasing consultants.

Current residents lean on the online resident portal for rent payments and routine requests and the dedicated maintenance line at 312-883-5503 for urgent issues, which keeps day-to-day building matters separate from the leasing inbox and its tour scheduling.