Is there a 24-hour front desk at Exhibit On Superior?

A round-the-clock front desk handles packages, guests, and building access at any hour.

For leasing questions and tours, use the leasing office hours or contact the team at exhibit@highlandptrs.com or 312-450-0635.

Front desk versus leasing office

The front desk and the leasing office are two separate services. The front desk operates 24 hours a day for residents and guests, while the leasing office keeps set hours: Monday through Friday 9am–6pm and Saturday 10am–5pm, closed on Sunday.

Route tours, applications, and general questions to the leasing office during those hours; the front desk covers day-to-day building needs at any time, including late-night arrivals.

How amenity hours line up

Indoor amenities such as the fitness center, sauna, and work rooms are open 24/7, matching the round-the-clock front desk. Outdoor amenities, including the deck, pool area, grilling stations, and fire pits, close during quiet hours from 10pm to 6am.

For urgent maintenance at any hour, current residents call the maintenance line at 312-883-5503, while routine requests go through the online resident portal.

What the front desk handles

A 24-hour front desk means someone is on hand for package acceptance, guest check-in, and building access whether you arrive at midday or after a late flight. That coverage complements the completely smoke-free policy and the outdoor quiet hours from 10pm to 6am by keeping the shared spaces of the 34-story, 298-residence tower monitored around the clock, every day of the week.

For questions the desk cannot answer, such as leasing, applications, or accessibility, reach the on-site team by email at exhibit@highlandptrs.com or by phone at 312-450-0635 during office hours, Monday through Saturday.