Who do I contact about accessibility at Exhibit On Superior?

The leasing office can match an accessible home to your needs. Contact leasing to verify the apartment's current configuration and discuss specific accessibility needs, since installed components vary by unit.

To request a reasonable accommodation or modification, reach the team by phone or email.

What the ADA designations mean

Two designations appear in the as-built accessibility matrix. A Type A residence, marked (A), is an accessible or adaptable home, while a Type A unit with conduit line, marked (AC), is Type A with conduit run for future accessibility components. Installed features can differ between units carrying the same designation.

You can browse these homes yourself using the ADA-accessible filter on the Available Units page, which narrows the list to floor plans with designated apartments and shows which apartment numbers carry each mark.

How to reach the building in person

The on-site leasing office is at 165 W Superior St, Chicago, IL 60654, in River North, and a front desk is staffed 24 hours a day for building access. The tower is about two blocks from the CTA Chicago Brown/Purple Line station for step-free transit access.

For accommodation requests or to confirm a specific unit’s configuration before applying, email exhibit@highlandptrs.com or call 312-450-0635.

When to raise accessibility needs

It helps to discuss accessibility early, ideally before you apply, so the leasing office can match a designated home to your needs and confirm which installed features a specific apartment currently has. More than 20% of the tower’s homes carry an ADA designation, giving several floor plans to consider.

Requests for a reasonable accommodation or modification can be made at any point by phone or email, and the on-site team can also arrange an in-person or virtual tour of a designated apartment.